Yes. If you’d like to return your order we’d be happy to help you with the process. Please give us a call.
Riverside Engraving does not charge a restocking fee for any returns.
Riverside Engraving knows that the more secure the better. That’s why we’ve invested in the best security features available.
At Riverside Engravings we understand the necessity for safe and secure transactions. You can always purchase with confidence at Riverside Engravings knowing your information is safe & secure.
Contact us at 603-669-3341
If your order was damaged in shipping please save all packing materials and containers. It is very important you keep these materials for shipping claims to be made. Please contact us and we will arrange to have a replacement sent out as soon as possible.
Depending on your location Saturday delivery service may be available for an additional cost.
At Riverside Engravings ground shipping is always free. Orders are typically shipped within 1 to 4 business days depending on the scope of the engravement. Delivery time normally takes 7-10 business days from date of shipment. We also offer overnight or two day delivery service.
Orders are processed as soon as we receive them. Most products are shipped in 1-4 business days (Monday – Friday). Our free shipping service will usually take around 7-10 business days. Overnight and Second Day shipping are also available.
Orders placed before 12:00pm Eastern Standard time generally will ship between 1-4 days later.
We deliver via UPS and USPS. The carrier used in the shipment of your order depends on which products are involved.
Once an order has been placed changes cannot be made online. If you need to change your order please contact a customer care representative immediately for assistance. If the order has not been started we can make changes. Personalized items that have been completed cannot be cancelled or changed. To find out if your item has been completed or if you need additional assistance please feel free to contact us at 603-669-3341.